A STUDY OF PEOPLE’S PERCEPTION OF ARTIFICIAL INTELLIGENCE IN FINANCE AND SOCIETY
Dan MITRA, Ioana-Florina COITA
1Finance and Accounting, Faculty of Economics, University of Oradea, Romania
2 Finance and Accounting, Faculty of Economics, University of Oradea, Romania
Abstract: This paper investigates how people perceive artificial intelligence (AI), using both original survey data and insights from recent academic and policy literature. As AI technologies become increasingly embedded in daily life—from banking and healthcare to education and justice systems—it is important to understand public sentiment in order to better guide ethical integration and the implementation of effective legislative frameworks. We conducted a survey of 60 individuals with diverse backgrounds to assess their familiarity with AI, perceived benefits and risks, and level of comfort with AI making decisions across various domains. While respondents generally expressed openness toward AI in areas such as transportation and finance, some concerns have emerged around its application in legal proceedings and hiring practices. Some of the key issues included algorithmic bias, erosion of human oversight, and threats to privacy. These results highlight the importance of transparency, public education, and robust governance to correctly align AI deployment with societal expectations and ethical standards.
Keywords: artificial intelligence (AI); fintech; public perception; ethics; automation; regulation; technology adoption
JEL Classification: O33; G41; Z13
